Site Loading Delay After WoodMart Update – Urgent

Hello WoodMart team,

I hope you’re having a great day. I’m experiencing an issue with my theme—it takes several seconds to fully load, and this started happening after I updated to the latest version.

I’ve already ruled out content optimization as the cause, and I’ve disabled all plugins to test, but the problem persists. My hosting parameters appear to meet the theme’s requirements, according to the status report.

Could you please assist me in resolving this issue? It’s quite urgent. I can provide admin credentials if needed.

Looking forward to your support.

Best regards,
David

Quisiera aportar una aclaración adicional sobre el problema que estoy experimentando:

Cuando el sitio carga, algunos elementos como las cuadrículas de productos no responden correctamente a las interacciones del mouse (por ejemplo, efectos al pasar el cursor o áreas clicables). Luego de unos segundos, parece producirse una segunda “recarga” o reinicialización, tras la cual todo comienza a funcionar correctamente.

Este comportamiento comenzó únicamente después de la última actualización del tema. Espero que este detalle adicional ayude a identificar la causa del problema.

Muchas gracias nuevamente por su apoyo.

Saludos cordiales,
David

Just to provide further clarification on the issue I’m experiencing:

When the site loads, elements like product grids do not initially respond correctly to mouse interactions (e.g., hover effects or clickable areas). A few seconds later, there appears to be a second “refresh” or reinitialization, after which everything starts working properly.

This behavior started only after the most recent theme update. I hope this additional detail helps in identifying the root cause.

Thanks again for your support.

Best regards,
David

[Author]

Posts