Site loads in a few minutes

Hello. When the Woodmart core plugin is enabled, site loads in a few minutes.
wordpress 6.0.3 version of woodmart core plugin is 1.0.34

php 8.0

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us with your admin access so we can check it?

Thank you in advance

Thank you. Thanks. I am sending admin access to the site

Your website doesn’t work at the moment https://gyazo.com/d837d5841fbe6125ac11391b94df68e7
You need to contact your hosting provider for help on this matter.

Kind Regards

the site is working, the main page does not open normally. for example, the store page opens normally, as does the admin panel https://arma.plus/shop/

We still can’t open this page. Maybe you have some blocking mechanism on your server. Ask your hosting provider for help on this matter.

Kind Regards

Have you tried opening a store page? we have a problem with the main page. it takes a very long time to load. we dealt with hosting, everything is fine there

Hello,

Yes, we tried this, but we still have this problem https://gyazo.com/b4ff449880664e139e13fb1a6339eec2

Kind Regards

[andrey.myworks]

could you run these commands in order to resolve the hosting issue
ping arma.plus
nslookup arma.plus
tracert arma.plus
ping arma.plus
nslookup arma.plus
tracert arma.plus

• This reply was modified 2 years, 1 month ago by andrey.myworks.

Hello,

Please, update our theme to the latest version and switch to the parent theme temporarily.

Kind Regards

Did it

Could you please clarify if you have this issue on the home page only?
As far as we can see, there is some element on the home page that causes this infinite loading. But we can’t check this because the page can’t be edited with Elementor also. Are you able to recreate the home page from scratch and see how it goes?

Kind Regards

Yes, that’s right. the problem is with the main page. We tried disabling everything. but the problem is on the template side. and noticed the problem

Hello,

We meant to create a new home page and add its blocks one by one. Then you will see which one causes this problem on your main page.

Kind Regards

We created another page on which we left only one block. If you load it as not the main one, it loads normally, but if you select it as the main one, then we face the same problem of long loading

OK, now you need to add more blocks to this page to make it looks like the home page. Save and test the page after adding each of the blocks.

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