Site not working after latest update
-
Hello,
After latest update of the theme today, my cattegories doesn’t work. There are no products in theme. I’ve disabled all the plugins but essential (elementor and woocomerce) and steel doesn’t work.
Can you solve this? It is urgent
Thank you
Attachments:
You must be
logged in to view attached files.
Hello,
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
Hello,
I’ve test it, cattegories work.
Hello,
Thank you for testing with the default themes. Since the issue seems to persist with our theme, could you please enable only our theme and the essential plugins (Elementor and WooCommerce) again, and provide us with temporary admin access? This will allow us to investigate the issue further and find a suitable solution. You can safely share your credentials in the Private content field.
Looking forward to your response.
Regards
It is done, here are the credentials. Do not turn on plugins after you fix this.
Thank you
Do you allow us to switch between themes on your website to see how it works?
Hello,
Is there any update?
Please update the theme to the latest version 8.2.2 and test how it works. The issue has been fixed.
Kind Regards
You are welcome. Feel free to contact us if you have any further questions.
The topic ‘Site not working after latest update’ is closed to new replies.