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Site slow after installing woodmart in our site

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #554963

    vishalkumar172019
    Participant

    Hi, After installing woodmart in our site, Site speed getting down and time delay by 20 seconds ,Error showing Slow queries, PHP Error

    #554967

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #554979

    vishalkumar172019
    Participant

    Yes i have tried Now it’s showing 3 second delay. and still Showing PHP error, Screen shot attached below. 1. screenshot with woodmart theme, 2. screenshot with Twenty-Twenty theme

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    #554986

    Artem Temos
    Keymaster

    Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #554994

    vishalkumar172019
    Participant

    pls check i have attached login details below

    #555083

    Artem Temos
    Keymaster

    As we can see, most of the plugins are still active. Please temporarily deactivate plugins not related to our theme.

    #557105

    vishalkumar172019
    Participant

    As we checked Database error with

    XTS\WC_Wishlist\Wishlist->get_current_user_wishlist()
    wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/class-wishlist.php:280
    XTS\WC_Wishlist\Wishlist->__construct()
    wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/class-wishlist.php:89
    XTS\WC_Wishlist\Ui->hooks()
    wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/class-ui.php:90
    do_action(‘init’)
    wp-includes/plugin.php:517

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    #557195

    Artem Temos
    Keymaster

    Hello,

    We can’t enter your dashboard now. Please provide us with your current admin access and keep all plugins temporarily turned off.

    Kind Regards

    #557280

    vishalkumar172019
    Participant

    Details below

    #557302

    Artem Temos
    Keymaster

    We have fixed this on your website. Please check how it works now.

    #568235

    vishalkumar172019
    Participant

    Pls confirm what issue cause this error in our site,

Viewing 11 posts - 1 through 11 (of 11 total)