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Site structure broken

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #264024

    gaurangbairathi
    Participant

    I just installed the woodmart theme, and im facing a weird bug.
    The header is bugged. IF i zoom out on the site There is a part on desktop header where if i take my cursor, i am able to click and type. It doesnt show on the frontend. But if type something and press enter it performs the search.
    Please see the loom video for reference.
    It is somehow taking the mobile side menu’s search on the desktop.
    https://www.loom.com/share/21d4f835217a49a9ab1c59bc1af12007
    Please help.

    #264026

    gaurangbairathi
    Participant

    This is a brand new installation and this is also happening when all the plugins are disabled.

    #264050

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide the access to the net WordPress installation, advise what builder you prefer and what demo you would like, I will help to install correctly.

    Best Regards

    #264082

    gaurangbairathi
    Participant

    Hello Elise,
    Thanks for your response.
    I am attaching the wp admin details below.
    I want Elementor and only Jewellery demo to be installed.
    I’ve resetted the wordpress installation already.

    #264244

    Hello,

    Your theme and demo have been installed please check.
    If you have any questions please feel free to contact us.

    Best Regards

    #264289

    gaurangbairathi
    Participant

    Hello, this did not fix my issue. Please check the loom video to understand what is the problem. You can clearly see the same issue here again.
    https://www.loom.com/share/c55c30efbd984191b8482feb717f45ce
    In the staring you can clearly see on the left theres a gap there which is causing the issues.
    If i take the cursor to left of my header the mouse pointer changes and after clicking i can type there which isnt shown on the website, and if i hit enter it performs a search.
    Please look at this issue clearly.
    Thanks

    #264457

    gaurangbairathi
    Participant

    Can i get this issue fixed?

    #264458

    gaurangbairathi
    Participant

    This weird bug happens if the site is 90% zoomed or 110% zoomed. Please fix this issue as reinstalling everything also doesnt seem to fix the issue

    #264525

    Hello,

    I have submitted the issue to our dev team and I get back to you as soon as I have the decision.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)