Home Forums WoodMart support forum Site went down for a few minutes with the following error

Site went down for a few minutes with the following error

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #591118

    ridwanazeez2000
    Participant

    I got an email from godaddy saying my site was down, when i contacted support I was told this is the error

    2024-08-19T12:14:15+00:00 Critical Uncaught Error: Failed opening required ‘/var/www/wp-content/themes/woodmart/inc/classes/class-singleton.php’ (include_path=’.:’) in /var/www/wp-content/themes/woodmart/functions.php:43
    Additional context
    {
    “error”: {
    “type”: 1,
    “file”: “/var/www/wp-content/themes/woodmart/functions.php”,
    “line”: 43
    },
    “backtrace”: [
    “”,
    “#0 /var/www/wp-content/themes/woodmart/functions.php(48): woodmart_load_classes()”,
    “#1 /var/www/wp-settings.php(663): include(‘/var/www/wp-con…’)”,
    “#2 /var/www/wp-config.php(102): require_once(‘/var/www/wp-set…’)”,
    “#3 /var/www/wp-load.php(50): require_once(‘/var/www/wp-con…’)”,
    “#4 /var/www/wp-blog-header.php(13): require_once(‘/var/www/wp-loa…’)”,
    “#5 /var/www/index.php(17): require(‘/var/www/wp-blo…’)”,
    “#6 {main}”,
    “thrown”
    ]
    }

    #591246

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)