size guide

Hi,

I add a size guide to the product group.
1., First, load the product site size guide and show content in the button box…. if I refresh the page size guide button working.
2., The size guide doesn’t show the table.

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Hello,

After defining the size guide for the product itself, it started to work. well:

https://prnt.sc/3hQ4FwtAOlPL

Result: https://gyazo.com/7b15ad586ccdd83ce336ebf21ab00d7f

Kind Regards

Sorry but not.

You test the “Fólia ….” size guide and it worked and showed table. Another size guide doesn’t work “Gumi…..” .
And it the first load is not working properly same as before, need to refresh page.

Picture of it

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Hello,

In this case, may I disable 3rd party plugins and enable the parent theme for testing?

Looking forward to collaborating with you

Kind Regards

ok. do it.

Hello,

Seems that the “Extra product options For WooCommerce | Custom Product Addons and Fields” plugin causes the issue, please disable it and check how it works.

Kind Regards

Hi,

i also has this issue and i tested to turn off Extra product option plugin has same problem. I have problem just with duplicated size guide “Gumi Lufik…” page.

Hello,

Send me some screenshots of that duplicated size guide, and update admin access so I can look closer at it.

Thank you in advance.

Kind Regards

Hi,

This issue are still have.
Please give final result.

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Hello,

Please update temporary access to the site so I can investigate it. Also, confirm the permission for plugins deactivation, and switching to the parent/default theme.

Thank you in advance.

Kind Regards

Hi,

i confirmed.
After you one time refresh the page it working

[Luke Nielsen]

Hello,

Here is a video that shows that the mentioned above plugin causes the issue – https://take.ms/rTUEG

Thank you for your time. Let me know if I missed something.

Kind Regards

• This reply was modified 10 months, 1 week ago by Luke Nielsen.

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