Home Forums WoodMart support forum Size Guides does not pop up in product page

Size Guides does not pop up in product page

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #610904

    marco1dalio
    Participant

    I have configured the Size Guides as in your guide, but I cannot understand why the link to open the pop-up appears, but then clicking on it does not work.

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    #610956

    Hung Pham
    Keymaster

    Hi marco1dalio,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    #611685

    marco1dalio
    Participant

    thank you very much for your reply.
    I created a user with my email, you can use these credentials.

    #611843

    Hung Pham
    Keymaster

    Hi marco1dalio,

    Thanks for details.

    In the Theme settings, you disabled the Magnificent popup library connection https://monosnap.com/file/tGuI9x4wVdPp9LiNUJTZv804g7zc0J, because of this, all popups do not work for you, including Size & Guide.

    Regards,

    #611859

    marco1dalio
    Participant

    Thanks, now with the change it works correctly, thanks again.

    #611947

    Hung Pham
    Keymaster

    Hi marco1dalio,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)