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Size guides don’t save

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #730263

    John
    Participant

    Hello guys,

    I’m using the Vega theme, where I created a size guide a while ago. Today, I tried to edit it, but after saving, I noticed the changes didn’t apply. What could be causing this?

    I’ve already tried disabling all plugins/modules, but the issue persists. I also tested with the default theme in case it was related to the child theme, but it still won’t save.

    I also did a clean/fresh install of WordPress and the theme, without a child theme, imported the dummy content, created a size guide, and tried to edit it afterwards—yet the exact same issue occurs.

    How can we resolve this?

    #730278

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    Thanks for the detailed report.

    Please provide temporary WordPress admin access via the forum’s **Private Content** field so we can review the issue directly in your setup.

    Kind regards,
    XTemos Studio

    #730291

    John
    Participant

    Hello,
    Sure, attached the credentials for the website.
    Thank you!

    #730308

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    The issue has been fixed in patch #730306. Please apply the patch and check the size guide saving functionality again.

    Kind regards,
    XTemos Studio

    #730309

    John
    Participant

    Hi,

    Thank you. We applied the patch, but the issue persists.

    I tried adding a new row to the size guide, and it still doesn’t save.

    Can you check?

    #730310

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    We checked the size guide functionality on your website, and it is saving correctly now, including new columns and rows:
    https://monosnap.ai/file/con0sqE4D1FCrGGZa18dyks4hYVKWP

    Please clear your website and browser cache, then check again.

    Kind regards,
    XTemos Studio

    #730316

    John
    Participant

    Hello,
    Yes, it’s working after I deleted the cookies.
    Thank you!

    #730319

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Great, you are welcome! Feel free to contact us if you have any further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

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