Home Forums WoodMart support forum Size Guides for the header

Size Guides for the header

Viewing 21 posts - 1 through 21 (of 21 total)
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  • #647791

    ivabosev
    Participant

    Hello Team,

    I hope you are well today.

    First of all I want to thank for the brilliant theme that you have made. I have already build few website with your brilliant theme.

    Regarding my question, I want to add Size Guides( Products -> Size Guides) to the header. I have tried with php and JS but its not working for some reason. Ideally the options to be clickable and filter the whole website with the respective filters/attributes.

    This is the example: https://carnivalkids.com/ ( it is in the top right corner). Please, check the attached screenshots.

    Attachments:
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    #647906

    Hung Pham
    Keymaster

    Hi ivabosev,

    Thanks for reaching to us.

    1. Creating a new HTML Block and use Size guide content widget to select size guide, and new HTML Block use Popup widget.

    2. Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly https://prnt.sc/Ct9ehRDvvDV9

    Adding HTML Block element and select the one that included Popup widget.

    please read more here https://xtemos.com/docs-topic/html-blocks-usage/ https://xtemos.com/docs-topic/size-guides/

    Regards,

    #648399

    ivabosev
    Participant

    Hi Hung, I followed the guide. But I`m receiving 500 error when I try to access the main page.

    Attachments:
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    #648645

    Hung Pham
    Keymaster

    Hi ivabosev,

    Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?

    And in order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #648911

    ivabosev
    Participant

    Hi Hung,

    This is the link for the video: https://we.tl/t-7bEqun68t8.

    I`m adding a info in private content feel free to create your own html content/popup for testing purposes.

    #649027

    Hung Pham
    Keymaster

    Hi ivabosev,

    To assist you in the best possible manner, I kindly ask that you provide me temporary FTP info (server, username, password, port) to Private Content area, I need to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Also, would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #649090

    ivabosev
    Participant

    Hi there. I did enable the debug mode for you.

    Please feel free to deactivate extra plug-ins.

    Thanks a lot for your help.

    #649229

    Hung Pham
    Keymaster

    Hi ivabosev,

    Thanks for details.

    Kindly reach out to your hosting provider and request their assistance in resolving the following memory errorFatal error: Allowed memory size of 268435456 bytes exhausted which is showing on your site.

    Best regards,

    #649336

    ivabosev
    Participant

    Hi there,

    Thanks for your quick response.

    I have this respond from the hosting provider.

    You have an error:

    Trying to access array offset on value of type bool

    /home/rayakids/public_html/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-image.php on line 278.

    You need to use a Boolean in your parameters or modify the code as follows, for example:

    php
    Copy
    Edit
    if (is_array($variable)) {
    $value = $variable[‘key’];
    }
    The issue was caused by an insufficient memory limit. I have increased it both in cPanel and on the WordPress site.

    Please try again and let me know if the error persists so I can perform further checks and adjustments.

    I personally increased the limit significantly but it doesn’t change anything.

    Kind regards,
    Ivan

    #649372

    Hung Pham
    Keymaster

    Hi ivabosev,

    To assist you in the best possible manner, I kindly ask that you provide me temporary FTP info (server, username, password, port) to Private Content area, I need to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient. It also saves our time.

    No one can sees credentials in Private section.

    Regards,

    #649504

    ivabosev
    Participant

    Hi team,

    I have provided the information.

    Thanks for your assistance.

    #649748

    Hung Pham
    Keymaster

    Hi ivabosev,

    Thanks for details, it worked but no root folder https://ibb.co/TsJJvsC Please double check.

    Regards,

    #649753

    ivabosev
    Participant

    Hi there,

    Please try again.

    Thanks

    #649999

    Hung Pham
    Keymaster

    Hi ivabosev,

    I checked your site and saw that you did not add HTML Block element to the header and created html block as I guided.

    Can you please try again?

    Regards,

    #650011

    ivabosev
    Participant

    Hi Hung,

    Thanks for your response.

    Yes, because. I can’t work on the front because of this issue.

    Feel free to add an HTML block and try it self.

    Regards,

    #650269

    Hung Pham
    Keymaster

    Hi ivabosev,

    I am appreciate your patience.

    Upon reviewing the debug.log, we’ve identified the following error:

    [31-Mar-2025 04:52:57 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes) in /home/rayakids/public_html/wp-content/plugins/elementor/includes/controls/base-multiple.php on line 64

    This error indicates that the PHP process has exceeded the allocated memory limit of 1GB (1073741824 bytes) while attempting to allocate additional memory. Importantly, this issue is not related to the Woodmart theme or its checkout fields functionality. To resolve this, we recommend contact your hosting provider to increase it beyond the current 1GB (e.g., to 2GB).

    Regards,

    #650298

    ivabosev
    Participant

    Hi Hung,

    This looks like a theme limitation.

    I will do my best to increase it, but this is way too much for a pop-up.

    I will update you accordingly.

    #650300

    ivabosev
    Participant

    Hi again,

    Just to add something. I hope this will resolve the issue since I have to pay extra to fix it.

    Thanks in advance.

    #650303

    ivabosev
    Participant

    I`m really sorry for the spam.

    Just wanted to add something else.

    Do you have a workaround that you can suggest?

    #650315

    ivabosev
    Participant

    Hi Team,

    Another update.

    This issue was self-resolved. With 512 memory size.

    Thanks for your help.

    Have a lovely day!

    #650318

    Hung Pham
    Keymaster

    Hi ivabosev,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 21 posts - 1 through 21 (of 21 total)