Size Image

Hi,
I need the help with the images.
See the screenshot: what’s the problem?
Maybe, I used different sizes for Product image and product gallery?

And more : on the arrow “Back to products “” I no have image ( Img.1). Why? or is it anyway ??

Thanks.

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Hello,

This product is the last in the list that is why the arrow is absent. When you list the next product, both arrows would appear.

As for the image size, please disable Main carousel auto height in the Theme Settings > Product page > Images.

Best Regards

Hi,
Please,
Check out two examples on the website:
I have the same size image in this product: https://sektorcorkportugal.com/product/oxford-ladies-shoes/

On the other hand, I have different image sizes: https://sektorcorkportugal.com/product/cork-flat-strap-sandals/
And I noticed that when I click on the product and use the arrows (right) to see the image, there is a space between the top image and the horizontal carousel image. But when I turn left with the arrows, there is no room: the images are enlarged by the size of each.
I think this (image correction) should happen as soon as a person starts watching the image, right?

I tried to fix it with: disable Main carousel auto height in the Theme Settings > Product page > Images.
BUT: it will have a large space for all images.
I think, when “Main carousel auto height” is activated, it should work at first sight. It’s correct ?
But it only starts to work after reviewing the images a second time.

And more :
maybe I didn’t explain it well: the arrows (back to products) work fine. The space between the arrows is 4 squares: is that how it should be?

Thanks.

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1). https://sektorcorkportugal.com/product/oxford-ladies-shoes/
2). https://sektorcorkportugal.com/product/cork-flat-strap-sandals/

Hello,

Your images are of different size. Try to configure them following these manual: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

Best Regards

Hi,
please,see the video:https://jumpshare.com/v/0OBY2QWwmiZjCoy8RnbW

I created a NEW product ( Exemple ) with 800x 600 images (all).
When I start reviewing the product, I notice white space between the main image and the images in Thumbnails position.
But it turns out that later this problem goes away: the images are enlarged by the size of each.

?????

And more :
maybe I didn’t explain it well: the arrows (back to products) work fine. The space between the arrows is 4 squares: is that how it should be?

I tried to change the Thumbnails position :
Left (vertical position)

( Use vertical or horizontal position for thumbnails ) .

And I think the problem is with the arrows!
Please, see https://jmp.sh/lc73UQ0

Hello,

Please deactivate all the plugins not related to the theme and provide the site admin access to the private area.

Best Regards

Hello,
Deactivated.

And I saw that :
And I saw that even then some of the arrows are not in the right place.

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Hello,
I think everything is working OK.
I came back to activate the plugins and for now I don’t have any problem with the images and arrows.
Thanks.Tatiana

You are welcome! If you have any questions please feel free to contact us.

Best Regards

Hello,
I need you help.
Today I checked the images and arrows and they are deformed again.
I leave my credentials.
Thanks.

Hello,

Deactivate all the plugins, activate one by one checking the problem. Do not activate cache plugins at all until you detect which one causes the problem.

Best Regards

Hello,
I think the Jetpack plugin by WordPress.com is the cause of the problem.
And now, what can or should I do?
Thanks,Tatiana

And more:
I added another product: and it happened that after creating the varieties (of the attributes), on the product page, the attribute “COLOR” does not appear in color.
Only in words.
See the images.

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Hello,
I need you HELP.
1) Please, Jetpack plugin by WordPress.com is really necessary ?????
Can I delete it ???

2) Why don’t accept any change??? Why attribute ” Color” appears as text???????

3) And more :
maybe I didn’t explain it well: the arrows (back to products) work fine. The space between the arrows is 4 squares: is that how it should be?

Hello,

Jetpack is not necessary.

Please read and check with this manual if you have configured everything correctly: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

Please provide the screen. I have checked the arrows there is nothing wrong with them.

Best Regards

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