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“Skip to navigation” and “skip to main content” buttons

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #690680

    Base do E-commerce
    Participant

    After updating to 8.3.3, the two buttons “Skip to navigation” and “Skip to main content” appeared above the site header.

    How can I remove these buttons?

    I saw on the forum that this could be related to cache, but I’ve cleared the cache numerous times, yet the button is still displayed.

    Right now, I’m temporarily hiding it via display:none. However, the buttons are still visible on the first load.

    How can I disable/hide these buttons correctly and permanently?

    Thank you!
    Best regards

    #690785

    Hello,

    Please clear all the optimization caches from the cache and CDN, and test how it works. If the issue remains share the WP logins details so I can further check on your site and give you a possible solution.

    Best Regards,

    #690899

    Base do E-commerce
    Participant

    Hello
    The problem persists even after clearing the cache (tested several times).

    I’d like to point out that the html class has display:none in the theme’s global CSS.

    #691006

    Hello,

    I have checked your site and commented out this code from Theme Settings > Custom CSS:

     .wd-skip-links{
    	display: none;
    } 

    And the buttons are not showing. Please check back your site after completely clearing the browser cache and check the issue.

    See Screenshot for clarification: https://postimg.cc/njnnLvb8

    Best Regards,

    #691065

    Base do E-commerce
    Participant

    Hello,

    We continue to see the buttons while loading the hero section. Below is a video demonstrating the issue.

    https://streamable.com/6ld6nl

    #691220

    Hello,

    I have again checked your site and the buttons are not showing. Please clear your site cache, Temporary disable CDN, clear browser cache, and check the site in another browser or device to confirm if the issue persists.

    Best Regards,

    #693232

    Base do E-commerce
    Participant

    Hello, how are you?

    Unfortunately, I have to open the ticket again, as the bar with the buttons still appears on the mobile/desktop. We have already cleared the website and DNS cache but still without success.

    This issue also adds a white bar in the revSlider

    https://prnt.sc/gDTcX3n1AIUD

    Kind Regards

    #693282

    Hello,

    I have checked your site, and the buttons are not showing.

    See Screenshot for clarification: https://postimg.cc/4Y1dGDBY

    Check back your site after completely clearing the browser cache or check in another browser and check the issue. If you have any questions, feel free to contact us.

    Best Regards,

Viewing 8 posts - 1 through 8 (of 8 total)