SKU search is working incorrectly
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Hello! SKU search does not find some prefixes. For example, it finds the prefix OG77, but does not find the prefix OG101.
Hello,
Thank you very much for choosing our theme and for contacting us.
The SKU search finds the SKU of the main product. Please provide the product URL sample and site admin access. We will check.
Best Regards
Hello,
I am checking the search by SKU: https://prnt.sc/vz109c and https://prnt.sc/vz10pn
As you can see the search by SKU works well. Please advise how I can reproduce the problem?
I am checking your variable products, they don’t have SKU https://gyazo.com/c1ee489c8680a41ba63dba65f03aef3a
Best Regards
Hello!
Elise, plz try this sku TB4-8428. In my experiments not all sku determined. First i thought because variable products no have sku. But
simple products were also not defined. You are lucky)))
Hello.
Please give me the link with this product I cannot find it in your list: https://prnt.sc/vzcrtl
Best Regards
Ooops)) I’m sorry. Can’t find it myself. Try this ODG168-6258 plz.
Hello,
This SKU does not exist either https://prnt.sc/vzl0xq
Best Regards
Hello! Plz check follow.
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Hello,
Please make the full backup of your site and try to regenerate data for search as shown: http://prntscr.com/w36kmp
Best Regards
Hello! Thanks! Everything works perfectly))
You are welcome! If you have any questions please feel free to contact us.
Best Regards
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