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SKU search is working incorrectly
- This topic has 11 replies, 2 voices, and was last updated 4 years, 11 months ago by
Elise Noromit.
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AuthorPosts
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November 28, 2020 at 6:04 pm #245684
dorian-doorsParticipantHello! SKU search does not find some prefixes. For example, it finds the prefix OG77, but does not find the prefix OG101.
November 28, 2020 at 8:43 pm #245717
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
The SKU search finds the SKU of the main product. Please provide the product URL sample and site admin access. We will check.
Best Regards
December 8, 2020 at 10:56 pm #249018
dorian-doorsParticipantCheck plz
December 9, 2020 at 1:36 pm #249230
Elise NoromitMemberHello,
I am checking the search by SKU: https://prnt.sc/vz109c and https://prnt.sc/vz10pn
As you can see the search by SKU works well. Please advise how I can reproduce the problem?
I am checking your variable products, they don’t have SKU https://gyazo.com/c1ee489c8680a41ba63dba65f03aef3a
Best Regards
December 9, 2020 at 10:07 pm #249381
dorian-doorsParticipantHello!
Elise, plz try this sku TB4-8428. In my experiments not all sku determined. First i thought because variable products no have sku. But
simple products were also not defined. You are lucky)))December 9, 2020 at 11:18 pm #249408
Elise NoromitMemberHello.
Please give me the link with this product I cannot find it in your list: https://prnt.sc/vzcrtl
Best Regards
December 9, 2020 at 11:26 pm #249410
dorian-doorsParticipantOoops)) I’m sorry. Can’t find it myself. Try this ODG168-6258 plz.
December 10, 2020 at 8:40 am #249506
Elise NoromitMemberDecember 14, 2020 at 9:46 pm #250993
dorian-doorsParticipantHello! Plz check follow.
Attachments:
You must be logged in to view attached files.December 15, 2020 at 2:01 pm #251168
Elise NoromitMemberHello,
Please make the full backup of your site and try to regenerate data for search as shown: http://prntscr.com/w36kmp
Best Regards
December 15, 2020 at 10:26 pm #251270
dorian-doorsParticipantHello! Thanks! Everything works perfectly))
December 16, 2020 at 8:37 am #251345
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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Tagged: sku search
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