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SKU search is working incorrectly

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #245684

    dorian-doors
    Participant

    Hello! SKU search does not find some prefixes. For example, it finds the prefix OG77, but does not find the prefix OG101.

    #245717

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    The SKU search finds the SKU of the main product. Please provide the product URL sample and site admin access. We will check.

    Best Regards

    #249018

    dorian-doors
    Participant

    Check plz

    #249230

    Hello,

    I am checking the search by SKU: https://prnt.sc/vz109c and https://prnt.sc/vz10pn

    As you can see the search by SKU works well. Please advise how I can reproduce the problem?

    I am checking your variable products, they don’t have SKU https://gyazo.com/c1ee489c8680a41ba63dba65f03aef3a

    Best Regards

    #249381

    dorian-doors
    Participant

    Hello!
    Elise, plz try this sku TB4-8428. In my experiments not all sku determined. First i thought because variable products no have sku. But
    simple products were also not defined. You are lucky)))

    #249408

    Hello.

    Please give me the link with this product I cannot find it in your list: https://prnt.sc/vzcrtl

    Best Regards

    #249410

    dorian-doors
    Participant

    Ooops)) I’m sorry. Can’t find it myself. Try this ODG168-6258 plz.

    #249506

    Hello,

    This SKU does not exist either https://prnt.sc/vzl0xq

    Best Regards

    #250993

    dorian-doors
    Participant

    Hello! Plz check follow.

    Attachments:
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    #251168

    Hello,

    Please make the full backup of your site and try to regenerate data for search as shown: http://prntscr.com/w36kmp

    Best Regards

    #251270

    dorian-doors
    Participant

    Hello! Thanks! Everything works perfectly))

    #251345

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 12 posts - 1 through 12 (of 12 total)