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slide banner and favicon not working

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #723925

    stevengmi.id
    Participant

    hi need support,
    1.slide banner not working and about us not appear when i run plugin litespeed according recommendation from my hosting to increase web speed.

    2.another problem is favicon not appear in mobile site.

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    #723946

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. I have activated LiteSpeed Cache on your website and tested it. The slider and About Us section are displaying correctly now.

    See Screenshot for clarification: https://postimg.cc/hzsN9BBD

    Please clear all types of cache and check your website again.

    02. Please navigate to Appearance > Customize > Site identity and set the icon for your site.

    Google and all the search engines index and reindex pages with some period that can take more weeks, please give time to the search engines. It may take some time for Google to crawl your site and update the favicon on search results.
    https://themeisle.com/blog/wordpress-favicon/#gref

    Best Regards

    #723980

    stevengmi.id
    Participant

    i have checked the slide banner still not working.but favicon has appeared..please check..

    #724007

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please now completely purge the LiteSpeed cache and then check your site again.

    See video for clarification: https://jumpshare.com/s/iOSBV24iTqTlyh5RMgUw

    Best Regards

    #724016

    stevengmi.id
    Participant

    I has checked that on working now..thanks

    I have another problem in adding product banner. It says no option.

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    #724025

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Glad to hear the slider is working correctly now!

    Regarding the other issue, please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards

    #724032

    stevengmi.id
    Participant

    i have disabled some 3rd party plugins,but the problem remains the same.please check

    #724037

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and added the products widget and checked the product adding is fine.

    See screenshot for clarification: https://postimg.cc/HVSQBNVQ

    Best Regards

    #724087

    stevengmi.id
    Participant

    i have checked the error still there,cant add another product for slide banner.when i type keyword no option appear.please check ..thanks

    Attachments:
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    #724098

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please try removing the old widget and adding a new Product widget, then search and select the products again.

    See the screenshot for better understanding: https://postimg.cc/DJBTRjBL

    If the issue still occurs with the newly added widget, please let us know, and we will investigate further.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)