Slider Autoplay/Arrows not working on mobile

Hi XTemos Team,

I am experiencing a couple of persistent issues with Elementor and the WoodMart theme on my site and would appreciate your guidance.

1. Slider & Carousel Issues (Mobile Only):

I am using the WoodMart slider/carousel elements. Everything works completely fine on desktop view, but on mobile devices:

The autoplay feature stops working.

The carousel navigation (arrow buttons) do not function or allow swiping properly.

2. Slide open in Elementor Style Tab / Background Image Issue:

When I create a slide and edit it with Elementor, any changes I make in the Style tab—such as adding background image—do not show up on the frontend or inside the Elementor .

Troubleshooting Steps Already Taken:

Cleared Elementor Files & Data via Elementor > Tools.

Cleared all site, server, and browser caches.

Could you please advise on what might be causing these conflicts and how to resolve them?

Thank you!

Hello,

01. We need to check this on your site to find the cause. Please send us:
– the link to the page with the slider or carousel;
– WordPress admin access, so we can look at the slider and element settings.

For your security, please don’t post your credentials directly in this topic. Instead, use our secure sharing service: https://secret.xtemos.com/

Enter your login details there, generate a secret link, and paste that link into the Private Content area of your reply. Please do not post the secret link in the public topic reply.

The secret link can only be opened once, so please generate a new one if it has already been accessed.

02. The settings for a WoodMart slide are not in the Elementor Style tab of a widget or section. They are in the slide’s own settings:
– Go to Dashboard -> Slides and edit the slide with Elementor.
– Open the slide settings by clicking the icon in the Elementor panel.
– To set the main visual, use the Image option. If you need a CSS background, or separate images for desktop, tablet and mobile, use the Background section.
– Update the slide and check the page on the frontend.

The slider’s autoplay, arrows and pagination are set separately in Dashboard -> Slides -> Sliders. Open your slider there to adjust them.

Documentation:
https://woodmarttheme.com/docs/add-slides-to-a-slider/
https://woodmarttheme.com/docs/slider-settings/

Best Regards,

[Author]

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