Slider background image is not changed

[gavien72]

After duplicating a slider, I changed the image, but the new image is not being reflected. I’ve already cleared the cache, but there is still no change. (Last slide) You can see the same images with different button and content.

The button changes are showing correctly, but the image itself is not updating. Could you please let me know how I can fix this?

• This topic was modified 3 weeks, 2 days ago by gavien72.

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Hello,

Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.

Before we continue, we have one quick question for you:

Where did you first hear about WoodMart?

We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
https://tally.so/r/rj8qWl

Now, let’s get back to your request.

Please first update the WoodMart theme to the latest version 8.5.7 and check the issue again.

Please check this manual on how to update the theme:
https://xtemos.com/docs-topic/update-the-theme/

If the issue persists, please follow these steps:
1. Temporarily deactivate all plugins except WoodMart Core, Elementor, and WooCommerce.
2. Go to Elementor > Tools > Regenerate CSS & Data.
3. Duplicate the slide again and change the background image from Elementor > Post Settings.
4. Update the slide and check the frontend again.

If the issue still occurs with only the required plugins active, please let us know so we can investigate it further.

Best Regards

Thank you for your help. I followed your instructions, but the images still aren’t changing.

I found it. But I don’t know how to change displaying order. Thank you.

Hello,

You’re welcome! Glad to hear that you found the issue.

Regarding the display order, navigate to Slides > Sliders > edit Slide > here you can set the order of slides https://ibb.co/vxZdLdj

Best Regards

I’m sorry, but after changing the image, nothing has changed. Also, the image size still does not automatically adjust on mobile devices. What should I do to fix this issue?

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know, so I will check and give you a possible solution.

Best Regards

[Author]

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