Home Forums WoodMart support forum slider help

slider help

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
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  • #315855

    sailingwave
    Participant

    Hello, i am new here but not new to using themes and WP but i have been away for nearly 10 years so please bare with me.

    i am finding this whole lay out very confusing there seems to be a lot of different sites for support and information, not sure why?

    QUESTION 1

    I am trying to get the slider to work , am i right in saying the slider is build using WP baker or Elementor do i have to use one of these?

    QUESTION 2 IF YES does that mean i have to pay for licensing ?

    QUESTION 3
    will I need to use these one of these page builders for anything else in the theme?

    Thanks Nick

    #315882

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    WoodMart works with either WP Bakery builder or Elementor builder at once, but not with both at the same time. In the process of the installation of the plugin, please install one building plugin, you are going to use. It is not possible to convert an existing site that is built on WP bakery page builder into Elementor.

    WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates in Appearance > Install plugins

    If you have any questions please feel free to contact us.

    Best Regards

    #316059

    sailingwave
    Participant

    thanks for getting back so i can use WPBakery for free correct?

    b

    #316149

    Hello,

    Yes, you can use WP bakery free and legally get updates.

    If you have any questions please feel free to contact us.

    Best Regards

    #316556

    sailingwave
    Participant

    Where cant i find the slider i cant seem to get it working and i am confused to which one it is?

    #316557

    sailingwave
    Participant

    you clearfly say the Revolution slider come bundled but then it says not to use this some where because it slows the site down witch is it??

    #316589

    Hello,

    You can find the slider in the Appearance > Install plugins.

    If you have any questions please feel free to contact us.

    Best Regards

    #316613

    sailingwave
    Participant

    Hi iu have foun the slider but iuts unclear how to make it work please can you exspin where i am supposet to add it to my site ?

    there is NO exsample of it working and i have tried to get it to work with no luck. i have aslo looked at yoyur instruction not helpful and again NO exsample of it working .please look at the following site. this is where i want it . i have also asked questions pertaining to index.php page there was a reason for this? please advise i am only having issues because you guys have made it simple for some to use and i a,m not used to not going into the code . its actually making things hard for me? Once i understand WPBACKERY and header builder etc i will be all set. please answer questions quickly because i wont bother you much once i understand how you have designed the use of your theme. ok!

    please look at the following site to see how i want the slider to work om myt thgeme / site and explain how or where i put the code?

    https://japaneseknifecompany.com/#

    thanks in advance

    #316616

    sailingwave
    Participant

    Please PLEASE what slider are you talking about i cant keep asking these questions your confusing me i am using the slider that came with WP

    #316775

    Hello,

    WoodMart theme can work with two sliders:

    Slider Revolution. You can install and activate it in Appearance > Install plugins. This is a separate plugin and you need to refer to the documentation to configure it or you can take any demo slider and create your basing on it. This is the link of their official site: https://www.sliderrevolution.com/ You can find Manual and Video tutorials in the Help Center menu item. Our theme is 100% compatible with the slider, however, our support does not cover configuration, creating, and correction of the slider.

    One more slider is a light WoodMart Slider. You can find the step-by-step instructions in this manual: https://xtemos.com/docs/woodmart/woodmart-slider/ If you want to use this slider make sure it has been enabled in the Theme Settings > Other > Enable custom slider. https://xtemos.com/docs/woodmart/theme-settings-panel/#other

    Please note we support and guide this slider however we do not create the templates on request that is no covered by our support.

    If you have any questions please feel free to contact us.

    Best Regards

    #317264

    sailingwave
    Participant

    sorry the help for this slider is useless i cant get it working please show me an example OF IT WORKING AND THE SHOW ME WHERE THE3 GUIDE HELPS YOU BECOUSE ITS no HGELP?

    I NEED THE WORKING AND I AM WAISTING LOADS OF TIME ON IT ARE YOU GOING TO HELPOR NOI?

    #317323

    Hello,

    I have checked your site, I looked through the pages that can be opened, and I do not see any slider on your site.

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area). In addition, provide the page URL where you add the slider and it does not work. I will check and guide you in the slider configuration so that it could work as per your needs.

    Best Regards

    #317524

    Hello,

    We have checked the site and we cannot detect which builder is used on your site. Please note: you can use one builder at the same time: either Elementor or WP bakery page builder.

    If you use the Elementor, extract the archive woodmart_slider_elementor and import the file by means of the default WordPress Import/Export functionality that is provided in Dashboard > Tools > Import /Export. You can find the instruction here: https://www.wpbeginner.com/beginners-guide/how-to-export-a-wordpress-site/

    In case you use WP bakery page builder do the same and use this file: woodmart_slider_wpbakery

    Best Regards

    Attachments:
    You must be logged in to view attached files.
    #317764

    sailingwave
    Participant

    WHY are you refusing to answer the question ARE YOUR STUPIED I am getting sick of this really you got to be stupid.If you don’t answer the dam questions this time i want money back you are imposable to deal with

    i gave you wp pass and i am only using wpbackery its not working can you READ all,
    i have been telling you for blodi day what is your damn problem?
    question 1
    There are a bunch of form fields here and they all have drop down menus,
    “Default template for post types”

    i cant change any of this and i think its why i cant get the wp slider to work NOT the
    Slider Revolution!!!
    can you go into my wp account?

    https://japaneseknives.org/wp-admin/admin.php?page=vc-general

    question 2 you guys suggest using the slider within wp as its lighter and fast correct?

    #317765

    sailingwave
    Participant

    nOW GO TO THE DAMN LINK AND YOY WILL SEE WHAT I AM TALKING ABOUT WONT YOU. DO NOT GIVE ME SOME OTHER BULLSHIT AWNSER

    #317766

    sailingwave
    Participant

    MY NEXT MOVE will be telling every one what a terrible time i have had with you the support and the theme and i will contact my back and get money back you are not providing me with any support and i wont put up with it . if i used another theme i would have been done weeks ago you refuse to READ what i write i think your taking the piss you have not answered anything ill be copy all 0f this and showing the world how i am being treated i am sick of this. i need money back today i have had it.

    #317768

    sailingwave
    Participant

    look i a using wp backery why cant you see that???? please answer the questions

    #317780

    Hello,

    Your site is absolutely empty that is why I could not detect which builder you use. I asked for the credentials, however, you have not provided them.

    Now I will go through all the questions in this thread:

    QUESTION 1

    I am trying to get the slider to work , am i right in saying the slider is build using WP baker or Elementor do i have to use one of these?

    Please check response #315882: WoodMart works with either WP Bakery builder or Elementor builder at once, but not with both at the same time. In the process of the installation of the plugin, please install one building plugin

    All the custom posts, including WoodMart slides, work on both builders, at the same time as soon as you create the slide, you will be able to create the slide in that building that is installed and activated on your site. I explained that in my response #316775 and provided a link to the full and detailed documentation.

    If you go to the documentation you will find the first paragraph, which states: “Slide templates can be created on both WPBakery Page Builder elements and Elementor widgets.” https://prnt.sc/1rqqmx5

    QUESTION 2 IF YES does that mean i have to pay for licensing ?

    You can find the response in #315882

    “WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates in Appearance > Install plugins”

    QUESTION 3
    will I need to use one of these page builders for anything else in the theme?

    Any content is created on the builder that is installed and activated on the site.

    thanks for getting back so i can use WPBakery for free correct?

    My response is #316149: “Yes, you can use WP bakery free and legally get updates.

    If you have any questions please feel free to contact us.”

    Where cant i find the slider i cant seem to get it working and i am confused to which one it is?

    You did not mention which slider you mean, I provided instructions on how to install the Slider Revolution.

    Your message #316613 contains the link to the slider you want to get. This is Slider Revolution.

    I have provided links to documentation on Slider Revolution in my response #316775 In addition, I have informed you that “You can find Manual and Video tutorials in the Help Center menu item. Our theme is 100% compatible with the slider, however, our support does not cover configuration, creating, and correction of the slider.”

    You are required to make the slider working in #317264

    I asked to send the site credentials, the page where you try to add the slider, and in addition, I have sent demo sliders that would help you create the slider based on a demo. It would much easier than creating a slider from scratch never doing this before.

    Please provide the site admin access to https://japaneseknifecompany.com/# and to https://japaneseknifecompany.com/ I will export the slider from the first site and import it into another. Please provide the page URL where you want to see the slider.

    If you have any difficulties let me know I will guide you.

    Best Regards

    #317793

    sailingwave
    Participant

    You are confused that’s not my site!!!!
    it would help if you tried to edit my site not someone else’s!

    i gave you that as an example DUM DE DO DE DUM!

    #you certainly did not log in i know that much, it would help if you did not rush a read what i wrote! i am highly intelligent and i do not get upset unless i feel like people are not listening to me!
    PLEASE from now on read carefully, AGAIN i cant waste time like this!

    My site

    https://japaneseknives.org

    look here AGAIN
    jpg please view
    https://japaneseknives.org/pics/
    yes i gave you the credentials private message

    original question

    question 1
    There are a bunch of form fields here and they all have drop down menus,
    “Default template for post types”

    i can’t change any of this and i think its why i cant get the wp slider to work NOT the
    Slider Revolution!!!
    can you go into my wp account?

    https://japaneseknives.org/wp-admin/admin.php?page=vc-general

    Please check i’ve sent new LOG IN INFO .

    #317794

    sailingwave
    Participant

    NOT my SITE

    Please provide the site admin access to https://japaneseknifecompany.com/# and to https://japaneseknifecompany.com/ I will export the slider from the first site and import it into another. Please provide the page URL where you want to see the slider.

    #317901

    Hello,

    We are really sorry you are disappointed with our support. I tried to do my best to detect the nature of the problem and suggest a solution.

    You can request the refund following this link: https://themeforest.net/refund_requests/new

    Best Regards

Viewing 21 posts - 1 through 21 (of 21 total)

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