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Slider is not working as expected on Iphone

Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 10, 2025 at 3:19 pm #678975

    tarek
    Participant

    I’ve added a slider with height of 100px on mobile, it works fine on all mobile brands except Iphone the image is being cut not displaying like other smart phones.

    August 11, 2025 at 11:12 am #679087

    Hung Pham
    Keymaster

    Hi tarek,

    Thanks for reaching to us and appreciate your patience.

    Please edit Slide > scroll down to Slide settings and you can change background image for mobile devices https://prnt.sc/VPSqnXY3Ca-W

    Please read the documentation for more details https://xtemos.com/docs/woodmart/woodmart-slider/

    In case you are using Revolution Slider, please refer to this article https://www.sliderrevolution.com/faq/display-different-images-on-different-screen-sizes/

    Also, you can use Photoshop to prepare the desired image.

    Regards,
    Hung PD

    August 11, 2025 at 2:48 pm #679203

    tarek
    Participant

    Hello Hung ,

    Already added it in the path you mentioned but it’s not fit on iPhone specifically, let me share some notes to you in private.

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    August 12, 2025 at 11:38 am #679416

    Hung Pham
    Keymaster

    Hi tarek,

    Thanks for details.

    I checked your site and mobile background images are loaded. https://ibb.co/RkWQRXV6

    Please try to increase the slider height to make it looks better.

    Regards,
    Hung PD

    August 12, 2025 at 3:12 pm #679578

    tarek
    Participant

    Hello Hung, I know it’s loaded, I gave it 100px as height it shows good on samsung devices but not correct on Apple devices what should I do, and when I try to increase the space it looks good on apple but not good on samsung, how can I solve this ?

    August 13, 2025 at 8:21 am #679735

    Hung Pham
    Keymaster

    Hi tarek,

    Thanks for details.

    I checked your site and saw that you are using Custom CSS directly inside the slide, somehow it didn’t load on Safari.

    Can you try to move these to Theme Settings > Custom CSS and double check?

    Regards,
    Hung PD

    August 13, 2025 at 9:47 am #679757

    tarek
    Participant

    I’ve commented all the custom CSS in theme settings on mobile section and the problem still exists. Please check the issue and tell me what to do because this issue is making the customers sends many messages to me that there is a problem in the website.

    • This reply was modified 4 weeks, 1 day ago by tarek.
    August 13, 2025 at 5:55 pm #680066

    Hung Pham
    Keymaster

    Hi tarek,

    Somehow I couldn’t edit the Slides via Elementor, it shows an empty page without any widgets. I also checked Custom CSS under Theme Settings and saw nothing.

    Can you try to delete these and re-create?

    Regards,
    Hung PD

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Viewing 8 posts - 1 through 8 (of 8 total)