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Slider Is throwing a 500 error

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  • #650625

    bulkcigs
    Participant

    When I add a slider to the home page, it throws a 500 error.

    I deactivated the plugins not used for woodymart and the error is still there.

    Please find the screenshot you can see something is wrong with it.

    Once I hit publish it errors out.

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    #650747

    Luke Nielsen
    Keymaster

    Hello,

    You’ll probably need to speak to your host and check your PHP error logs and increase the memory limit.

    https://prnt.sc/TwYJ_KRcNQ1j

    Please follow this tutorial:
    https://elementor.com/help/500-error

    If you have any questions feel free to contact us.

    Kind Regards,

    #650950

    bulkcigs
    Participant

    The issue is within the theme, if you see the screenshot the slider is embedding all sections of the homepage into the slider itself.

    Please stop deferring the issue and replicate it on the home page simply by selecting the only slider and youll find its not working properly.

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    #650952

    bulkcigs
    Participant

    Right side of the screenshot is supposed to be the slider but its duplicating the entire homepage into the slider…

    #650955

    bulkcigs
    Participant

    PHP updated and issue still there

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    #651094

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see the issue. Confirm the permission for plugins deactivation and switching to the parent theme for testing.

    Thank you in advance.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)