Slider issue

Hello,
Woodmart slider works not correct: on second slide it stops and do not move even with arrows (on desktop).
Also it displays images itself not correct. At first it displays normal, but after 1 second it began to look cut.
There are also some errors in browser console.
Object position and Object-fit also do not work, I select differet options, but nothing changes.
Adding screenshots and login details.
Thank you.

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Hello,

I have checked your site, and the slider is working fine, and I have not seen the issue on your site.

See video for clarification: https://streamable.com/p31alz

Please check back your site and check the issue, If you have any questions feel free to contact us.

Best Regards

Please see video.
The same is in all browsers.

https://streamable.com/r5mi50

Hello,

I have checked your site again, and the slider navigation arrows and slider images are displaying and functioning correctly, as shown in the video I shared earlier.

Could you please clear all types of cache and check the issue again? We also recommend testing in an Incognito/Private browsing window or on another device to confirm whether the issue is device- or browser-specific.

If the problem persists, please let us know the exact browser and device you are using so we can investigate further.

Best Regards

Hello, on which device did you check?
My device is laptop.
Checked in Browsers: Firefox, Edge, Chrome, Brave, Vivaldi, Opera.
Result is identical, as I showed you on the video.
Slider stops on second slide and does not move any more even by arrows.
Also first image at first displays correct, but after second – cut from the top, although selected option Left Top position.
(On mobile slider does not stop.)
Please check again.
Thank you.

Hello,

Thank you for the additional information.

I checked your website again on a Windows laptop using both Google Chrome and Microsoft Edge, and I was still unable to reproduce the issue. The slider transitions correctly, the navigation arrows work as expected, and the images are displayed properly.

See video for clarification:https://streamable.com/45t07s

Could you please test the website in an Incognito/Private browsing window after clearing your browser cache? This will help rule out any issues caused by cached files or browser extensions.

Best Regards

This is response from other person about Slider (other browser, other device).
It works pretty well in Firefox, but unfortunately not in Safari. The first banner is still small, and it only switches to the second banner; the third one isn’t displayed automatically.
– The same is as I wrote to you and sent you video.

Hello,

After checking your website, we noticed that the slider is using SVG images with a total size of almost 13 MB. Using SVG files of this size for slider backgrounds is not recommended, as they have a significant negative impact on your website’s loading speed and overall performance.

We recommend replacing the SVG images with optimized JPG images instead. JPG is much better suited for large photographic or complex background images and will greatly reduce the amount of data that needs to be loaded.

Please replace the SVG images with optimized JPG versions and check whether the issue persists.

Best Regards

[Author]

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