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Slider Problem

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • February 9, 2024 at 2:02 pm #538390

    osoliman
    Participant

    I’m using the slider but i don’t know why the image is not full width, i chose the background to cover it.
    Please help me with that
    check the website link

    February 9, 2024 at 4:06 pm #538462

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    February 9, 2024 at 4:16 pm #538471

    osoliman
    Participant

    kindly find them below:

    February 9, 2024 at 4:23 pm #538476

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share a screenshot where the slider is not full width? Also share the page url so i will check and give you a possible solution.

    Best Regards.

    February 16, 2024 at 2:11 pm #540710

    osoliman
    Participant

    sorry just saw this.
    https://goodrideksa.com/home-goodride-2/

    Attachments:
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    February 16, 2024 at 3:45 pm #540771

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Navigate to Slides > Slider > Edit Slider and enable the option stretch slider.

    Best Regards.

    February 17, 2024 at 12:16 pm #540932

    osoliman
    Participant

    Thank you, now it worked but the second slide have elementor content in it but nothing is visible. do you know why? just the image.
    Please check here the second slide and the attached images
    https://goodrideksa.com/home-goodride-2/

    Attachments:
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    February 17, 2024 at 2:11 pm #540983

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards.

    February 17, 2024 at 2:22 pm #540994

    osoliman
    Participant

    Hello,

    I deactivated all but the problem still exists, please help
    the first slide is good, the problem is with the second one, it’s weird because all the settings are the same

    February 17, 2024 at 2:32 pm #540999

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.4.3 RELEASED” and update the required plugin and check the option.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    Moreover, switch to the parent theme, and recheck it.

    Best Regards.

    February 17, 2024 at 2:38 pm #541002

    osoliman
    Participant

    Thank you, solved after updating

    February 17, 2024 at 2:39 pm #541003

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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