Home Forums WoodMart support forum Slider Revolution > Activate > fatal error

Slider Revolution > Activate > fatal error

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #559247

    LQW
    Participant

    Plugin could not be activated because it triggered a fatal error.
    this the error message.
    I tried I lot of thing, deactivating plugins etc, cant get it activated.
    Seems like a lot of users have this problem.
    any Ideas??

    THX

    #559306

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #559606

    LQW
    Participant

    Hi,
    tried with only those 3 plugins, but still same error

    #559672

    Artem Temos
    Keymaster

    Sorry, but the password you provided seems to be wrong, and we can’t access your dashboard.

    Kind Regards

    #559692

    LQW
    Participant

    ups!

    #559694

    Artem Temos
    Keymaster

    We see that it triggers an error, but the log does not contain the error itself. You should check your PHP error logs or contact your hosting provider for help on this matter. Send us this error so we can investigate further.

    Kind Regards

    #560012

    LQW
    Participant

    My site is hosted at elementor hosting, revolution slider is on the list of incompatible plugins.

    https://elementor.com/help/elementor-hosted-incompatible-plugins/

    Sounds stupid,
    Can’t believe it, time to change my hosting provider.

    #560117

    Artem Temos
    Keymaster

    It’s weird, but we’re glad you figured it out. Don’t hesitate to contact us with further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Slider Revolution > Activate > fatal error’ is closed to new replies.