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Slider Revolution and WPML

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  • #209139

    Jose1966
    Participant

    Hi there

    We are using a slider with 2 slides in French and english. We used WPML to translate. Main issue is the fact that Slider does not take care about the Flag selected and display 4 slides all time 2 in english and 2 in french.
    How could we fix this issue?

    Thanks for your help
    Jose

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    #209153

    Hello,

    As you can see the issue is between Slider revolution and WPML.

    Because as you mentioned the slides are slider revolution functionality and our theme doesn’t influence them.

    You can ask WPML support for help about this.

    Best Regards.

    #209202

    Jose1966
    Participant

    Hi Aizaz

    the issue is that you are promoting and using this Slider plugin without support in you themes. At the end, you let the customer without a solution and if I understood correctly I have to pay to get support from Slider revolution.

    Thanks

    Jose

    #209308

    Hello,

    Slider Revolution is included in our theme and we are not able to provide premium support for plugin bugs. As you mentioned the issue is with WPML and slider revolution not by our theme.

    You need to contact WPML support for help about this. I am sorry but this beyond our limitations.

    Best Regards.

    #209354

    Jose1966
    Participant

    Hi Aizaz

    after checking we are not using Slider Revolution but Woodmart Slider. Sorry for the confusion.
    Do I need to create a new ticket?

    Regards

    Jsoe

    #209355

    Jose1966
    Participant

    I am opening a new ticket to avoid confusion.

    #209397

    Hello,

    You were asking about the Slider Revolution and WPML issue that’s why I replied.

    Yes you are right creating a new ticket would be good to understand the actual issue and will avoid any confusion.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 7 posts - 1 through 7 (of 7 total)

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