Slider Revolution needs original licence now?

Hello,

I have a problem with this plug-in. In a working mode can see my composition of layers – images and text boxes, when I click play, I see all the elements still, but on preview I can only see one element and background. There is some update available, but it is locked, unless I register.

Please help me solve the problem.

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Hello,

Thank you for choosing our theme and contacting us.

Visual Composer and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from codecanyon. But it is not necessary since we will always provide you with the latest updates.

Could you please send us a link where we can see the problem?

Kind Regards
XTemos Studio

Link in the private section.
I am also adding the exported slider that does not work.
I hope this is enough to find the problem.

Thank you for a great product and support.

Trying to add the slider files again, because the archived file could not be uploaded.

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Could you please send us your admin access?

Here it is.

Sorry, but we can’t login.

I myself login through web hosting control panel, maybe it’s the only way. Can you instruct me what to check instead?

We need to login to your admin access and check your slider’s layers to see why they are not shown.

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