Home Forums WoodMart support forum Slider with white margins around the box. Instead of home decor demo site.

Slider with white margins around the box. Instead of home decor demo site.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #727710

    Face2design
    Participant

    I’ve exported the slides from the home decor install and imported as templates in my own site. I’ve checked all settings and containers etc… but still the arrows and page numbers of the slides are on a white background and the slides are not full with with the arrows on top.

    Even on a clean install with only woodmart, elementor and slides this issue still excist.

    any idea what to do?

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    #727726

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your given logins are not working for me. Can you please share the correct logins so I can further check on your site and let you know the solution?

    Best Regards,

    #727730

    Face2design
    Participant

    see password below

    #727762

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.

    Before we continue, we have one quick question for you:

    Where did you first hear about WoodMart?

    We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
    https://tally.so/r/rj8qWl

    Now, let’s get back to your request.

    Your issue has been resolved. Please check back your site and check the issue. If you have any questions, feel free to contact us.

    Best Regards

    #727766

    Face2design
    Participant

    thanks for your help, but can you tell me what the problem was, so when it happens again I know what to do 😉

    #727780

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The issue was caused by the slides not being imported correctly on your site, which is why some of the slider settings/styles were not working as expected.

    I re-imported the slides, and the slider is now working correctly with the proper layout, arrows, and pagination.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)