Sliders Pictures are Blur (on Mobile)

Hi,

When im browsing via the mobile, all the sliders in some pages are blur.

How can i fix it?

Thanks

Hello,

Please clarify which slider do you mean? Please provide the screenshot.

Best Regards

Hi,

As i wrote, it is happenning on the top slider of every page. as you can see in the attached photos too.

Attachments:

You must be logged in to view attached files.

Hello…?

It’s very urgent guys.

Hello,

Please add this code to the Theme Settings > Custom CSS > Mobile:

body .basel-parallax {
    background-attachment: scroll!important;
}

Best Regards

Already did it but it isnt fixed the issue guys.

Hello,

Please provide the site admin access to the private area.

Best Regards

OK.

Important NOTE: Please don’t disable any plugin without let me know before.

Thank you

Hello,

Your site has been blocked, please disable this bocking configuration and check your credentials, please I cannot log in.

Best Regards

Oh, we actually blocked some countries around the world to prevent any hacks.

From which country you are so i will know to disable the block?

Hello,

Please disable blocking for Ukraine.

Best Regards

Done.
Please check again.

Hello,

I am checking on several phone devices, including the browser emulator and I do not see the problem https://prnt.sc/ovfpxe

Please clarify the problem, what device you use?

Best Regards

Im using iPhone (6s Plus, 7 & 7S checked)
I checked now and its still showing that.

Hi,

We have checked your site backend and found that you have some broken CSS code (http://prntscr.com/ovi068) over custom code that we provided that makes all code below not applied to the site. Try to fix or remove it first.

As we mentioned before in this reply (https://xtemos.com/forums/topic/sliders-pictures-are-blur-on-mobile/#post-139399) you should add the following custom code to the Theme Settings > Custom CSS > Mobile area to make this code visible only on a mobile.

After you add this code, your site parallax section should look like this on iOS devices (http://prntscr.com/ovi4lw).

Regards

Excellent. now its working fine.

Thanks.

Sorry, my bad. the other picutres on the pages are still blur.

We have checked other pages on the iOS device and all parallax sections look normal. Please check screenshots (https://prnt.sc/ovk3td, https://prnt.sc/ovk40a, https://prnt.sc/ovk496)

Try to clear your device browser cache first.

Regards

see this please.
I opened first a page with an issue, and then i move to different page where you can see the same picture in a good resulotion.

https://streamable.com/aswwy

You have set a low resolution for following banner images. Try to increase picture size in the element options (https://prnt.sc/ovmmks).

Regards

[Author]

Posts