slow

The website runs extremely slowly without the NitroPack application installed. I don’t experience such an issue with other themes; it’s only when NitroPack is absent that the site’s performance is severely affected.

Hello,

In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

Kind Regards

I wrote the details in the special content

Disable the nitropack plugin and browse the products on the site one by one. You will see how slowly the pages load. Pages
If it is not opened within 1-2 seconds, visitors give up on entering that site. I don\’t even want to enter my own site. Because without the plugin it opens extremely late. Also, nitropack is paid, so it\’s not enough. 🙁 I never thought your theme would run this slow. You can disable or delete any app you want. Just let me know

Hello,

I apologize for the delay.

Please update the theme to the latest 7.3 update and check the issue with the speed again.

Let me know the result.

Kind Regards

Where do I update the version? I say check the current version, it doesn’t seem to be anything other than 6.3.1.

Hello,

Please read the below article for help:

https://xtemos.com/docs-topic/update-the-theme#manual-update

Thanks for your patience. Hopefully, you are doing well.

Kind Regards

I updated the theme. Why is the Nitropack plugin disabled and the site still slow? Why is your theme running so slowly? I really regret it.

Please watch the video, pages open late

Hello,

After disabling all third-party plugins and enabling the “HTML Block for the dropdown” for each menu dropdown item: https://prnt.sc/g4Evv4NGj_RH , the speed of the site has become around 1.6s: https://prnt.sc/QdJSClWHT3iO , which is very good result without cache plugin.

Kind Regards

Yes, it is much better now, thank you very much. 🙂

Hello,

You are welcome! In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards

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