Home Forums WoodMart support forum Slow checkout

Slow checkout

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #552190

    nssuhailns
    Participant

    Hi my customers are complaining that checkout is getting 40 to 2 minutes after placing to redirect to thank you page how to optimize it I have checked with other it takes 5 secs in your theme its taking 40 to 2 minutes I like your and it’s the best but the problem is slow checkout how to fix it

    #552192

    nssuhailns
    Participant

    Still no reply other section is getting quick reply why this one no reply

    #552236

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins that are not directly related to our website’s theme and provide us with your admin and FTP access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder
    Also, allow us to switch between themes on your website to compare the checkout loading speed.

    Thank you in advance.

Tagged: 

Viewing 3 posts - 1 through 3 (of 3 total)