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Slow Checkout oage is very slow

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #425003

    [email protected]
    Participant

    Hello team,

    It is taking 20-30seconds after we click on the button to place the order to redirect us to the thank you page.
    Please check the issue.
    https://firstbud.in/

    Please see the attached screenshot.

    Thanks,
    Anoop

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    #425026

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #425071

    [email protected]
    Participant

    Hello Team,

    Yes, we have checked it with some WordPress default themes as well but sorry to say we are not facing an issue with them while placing the order.
    The thank you page is loaded instantly.
    Please look into this it is really helpful for us.

    Thanks,
    Anoop

    #425088

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
    We will need to switch between themes and compare the checkout loading time.

    Thank you in advance

    #425109

    [email protected]
    Participant

    Private content

    • This reply was modified 2 years, 3 months ago by Artem Temos.
    #425133

    Artem Temos
    Keymaster

    Please, disable all external plugins and switch to the parent theme temporarily so we can check.

    #425140

    [email protected]
    Participant

    you can you i give you the rights.

    #425141

    Artem Temos
    Keymaster

    Sorry, please, disable them by yourself so we don’t break anything. Thank you in advance.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)