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Slow URL – CLS

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  • #413761

    Chaleur Naturelle
    Participant

    Hello,

    Google Search console tells me that I have slow URL because of CLS (a screenshot is attached). I have the problem both on mobile and desktop.

    Someone on the Google Search Console told me to complexly fix the top menu that is moving when you start to scroll down.

    What do you think? Do you know how I can fix the top menu ?

    I put here his answer : “I think its because the top picture moves as the the menu bar comes in. If you let the page load and then slowly scroll downward, you can see the physical movement that causes to the picture with the chair and rattan bits. Just roll the screen up and down with the scroll bar.”

    Best regards,
    Arthur

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    #413834

    Hello,

    Actually, if according to your mentioned concern you want to adjust the Sticky Header on your Site then you can go to Dashboard > WoodMart > Header Builder > there edit your Header > click on Settings button there first > and in that you can find the Sticky Header tab > where you can find the settings related to Sticky Header: https://ibb.co/bz0SD9B

    Further, if your Top Bar is currently Sticky and you want to hide that, then you need to go to the same location of Header edit > but this time around you need to edit the Top bar there > in that under the General tab > you will find the Make it Sticky option > you can turn that toggle button off and the Top Bar will not be Sticky anymore: https://ibb.co/8cMwSM0

    Best Regards

    #413858

    Chaleur Naturelle
    Participant

    Hello,

    I have tried several configurations but none of them work.

    You have another screenshot attached. the problem is that when you slowly scroll down, the top menu is progressively hiding at the beginning of the scroll.

    I think the fact that the top menu is progressively hiding is useless. Plus, I think this might cause the CLS issue

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    #413975

    Hello,

    Sorry for the inconvenience again but did you try turning off the button “Hide when Scrolling down” for the Sticky Header on your Site which we showed you in our earlier Image? It can be accessed by clicking on Settings button > Sticky Header tab, under the Header Builder.

    Here it is again: https://ibb.co/9pXKsgm

    If you think, this progressive hiding is causing the issue on your Site related to CLS then kindly share your Site’s WP-ADMIN Login details and also mention what exactly you want to do with this Sticky Header on your Site? Completely remove the Sticky Header effect or something else? Kindly, mention it clearly with images or a video for our better understanding so that we can help you out better in this regard.

    Best Regards

    #414265

    Chaleur Naturelle
    Participant

    Hello Aizaz,

    here is a video that I have recorded so that you can understand the problem : https://www.loom.com/share/8111c65956db429d9a52e04ff01a611c

    The admin info are below

    Thank you
    Arthur

    #414416

    Hello,

    Sorry to say but your Theme and Core plugin isn’t updated to the latest version.

    Can you please once try to update your WoodMart theme and Core plugin to the latest version and then check back the issue again on your Site.

    If the issue still persists after updating the Theme and Core plugin, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards.

    #414467

    Chaleur Naturelle
    Participant

    you are right. I have just done the update. It seems to work now.

    I will keep you updated when the bots will crawl the website to check if the slow URL problem is solved on Google Search Console.

    #414637

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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