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slowing my website because your theme , and plugins you work with , they're stil

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #341905

    Ayman
    Participant

    Hello woodmart team , i have a big problem with your theme which is slowing my website because your theme , and plugins you work with , they’re still sending more the 500,000 Queries per a day to database , I’m unhappy for that , the main reason i bought your theme for it is fastest loading feature but it’s not , i hope to give an absolute solution to solve this problem and make my website faster , please do not hesitate to make me happy with you

    #342024

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #342039

    Ayman
    Participant

    I’ve checked before , it works perfectly with TwentyTwenty and other

    #342040

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
    Also, send us step by step instructions about how to reproduce the problem to see what is wrong.

    Thank you in advance

    #342043

    Ayman
    Participant

    Could please know and stop the thing sending queries in my database
    Note:
    I have been disabled some plugin because of this problem
    You can see them in inactive plugin

    • This reply was modified 3 years, 2 months ago by Artem Temos.
    #342104

    Artem Temos
    Keymaster

    Please, disable all external plugins temporarily. Also, let us know where we can see these queries to check.

    #342178

    Ayman
    Participant

    you can’t not see Queries , because in saw it in my hosting cpanel in database status , you can discover another way to know how mush Queries

    #342179

    Ayman
    Participant

    You can see in shotscreen

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    #342259

    Artem Temos
    Keymaster

    We need to be able to compare this result with the default WordPress theme. Otherwise, we can’t verify that this problem is caused by our theme.

Viewing 9 posts - 1 through 9 (of 9 total)