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small image missing

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  • #685983

    giannisth
    Participant

    hello, have you any idea why this image is missing and where from to set it up again?it is in product description, thank you. It seems to be missing from all similar products.
    Thank you

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    #686052

    Hello,

    It looks like the image is added in the product short description. Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #686111

    giannisth
    Participant

    please use the credentials,thank you

    #686136

    Hello,

    The image that was added in the short description has been deleted from the Media Library, which is why it’s no longer displaying.

    Please remove the missing image from the short description, upload a new one, and check if the issue is resolved.

    Best Regards,

    #686205

    giannisth
    Participant

    hi, yes thank you but it only applies only on the products that i editmanually. Is there a way to pass it over on all products?they are really plenty. thank you

    #686256

    Hello,

    You need to edit each product and remove it from the product short description.

    If you have any questions feel free to contact us.

    Best Regards,

    #686291

    giannisth
    Participant

    ok,thanks

    #686303

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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