Smart Offers and Mini Cart Quantity Issue (Urgent)

Hi There,

We are using Smart Offers For WooCommerce (StoreApp Plugin). Users can manipulate the mini cart by increasing and decreasing the number of free products in the mini cart and hit proceed to checkout.

The StoreFront Default theme working properly to the Smart Offers. The plugin owner asked us to check with the Theme developer.

Could you or someone else urgently investigate this?

Kind regards
SP

Hello,

This plugin might not be fully compatible with our theme. You can either disable quantity input on the shopping cart widget or use our theme’s Free Gifts functionality instead https://xtemos.com/docs-topic/free-gifts/

Kind Regards

Hi Artem,

WooCommerce Cart and WooCommerce Mini Cart are always interlinked together. We want customers to claim the Freebies instead of automatically added to their cart.

In the WooCommerce Cart page, everything working how it is supposed to be. But the problem is with the Mini Cart, users got away with amendments.

I look forward to hearing from you.

Kind regards
SP
Kind regards,

If you want to use the plugin instead of our theme’s option for free gifts, then you need to disable quantity input for the shopping cart widget as it works by default in WooCommerce.

Hi Artem,

Thank you for getting back to me. If you please check the website the free mug offer is working fine. That can not be updated on the mini cart. However, the Free Relax product quantity can be amended.

I have shared the link in the private content section.

I look forward to hearing from you.

Kind regards
SP

Hello,

Could you please send us some screenshots so we can better understand what is wrong?

Kind Regards

Hi Artem,

Please find the snapshots in the private content area.

Kind regards
SP

It looks like the mug can be sold individually only. It doesn’t have a quantity input on the product page as well. Here is a screenshot https://gyazo.com/859d593bde43e81c05ae48984c6befa2

Hi Artem,

Could you please close this ticket? For the Free Gift & Mini Cart behaviour, I have a different ticket.

Kind regards
SP

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