Home › Forums › WoodMart support forum › Social link preview issue

Social link preview issue

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • July 25, 2025 at 8:30 am #676096

    Rahmat Anik
    Participant

    Hello, good day, when we share our link through telegram, the social preview is not appearing. it’s empty https://prnt.sc/9dQR3q9AEb-G

    This is really important to showcase the image, in facebook and whatsapp it’s appearing properly but only issues on the telegram.
    We’ve used Yoast and Open Graph plugin to fix it but still facing issue. Our SEO expert said that it can be happen due to the theme’s structure or something.
    Would you please check?

    I’ve shared the access to the private box

    July 25, 2025 at 12:25 pm #676188

    Hung Pham
    Keymaster

    Hello Rahmat Anik,

    Thanks for reaching to us.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards,
    Hung PD

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)