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social login

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  • #313187

    BishoyTharwat
    Participant

    hello dears
    i face problem with social login redirected to my account page without signing in after click on the social login button.

    i tried to activate Alternative login mechanism but same problem still exist

    i found that problem mostly happen for new users registration only

    #313195

    Hello,

    Thank you for choosing our theme and contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Child theme

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access inserting into the private content area; confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes.

    Best Regards

    #313199

    BishoyTharwat
    Participant

    i cannot deactivate all plugins most of feature will go down

    #313228

    Hello,

    Please clone your site and move to a staging platform where we can test everything not damaging the live site.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)