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Home / Forums / Basel support forum / Social Login isn't working.

Home › Forums › Basel support forum › Social Login isn't working.

Social Login isn't working.

  • This topic has 27 replies, 2 voices, and was last updated 6 years, 4 months ago by Artem Temos.
Viewing 28 posts - 1 through 28 (of 28 total)
  • Author
    Posts
  • December 29, 2018 at 10:40 am #98996

    shapiraman
    Participant

    Hi

    Thanks for the nice theme. Everything else is working fine but the Social login isn’t working.
    http://prntscr.com/m0y6zt

    I have checked other customers same topic about social login error but those doesn’t helped me to solve.

    How can we make this working?

    Thanks

    December 29, 2018 at 12:22 pm #99005

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    It seems that you didn’t configure your Facebook app as shown in our tutorial and get this error https://gyazo.com/63b92cdf135738719109cad265c44499
    You need to specify your redirect URL.

    Kind Regards
    XTemos Studio

    December 29, 2018 at 3:09 pm #99038

    shapiraman
    Participant

    Hi,
    I have added the domains here > http://take.ms/MlcQ2
    but still nothing happen on the site

    December 30, 2018 at 11:23 am #99159

    Artem Temos
    Keymaster

    The URL is wrong. Read our documentation and specify the URL as in our example https://xtemos.com/docs/basel/faq-guides-2/configure-facebook-login/

    December 30, 2018 at 2:55 pm #99228

    shapiraman
    Participant

    Hi,
    i did everything step by step but it still not working
    only thing i cound’t do it
    Disable – Use Strict Mode for Redirect URIs
    as i read this is not possible anymore in Facebook

    please share your facebook ID and i will add you to the app as well

    im pretty sure that there is an issue with site.

    Thanks a lot
    Shai

    December 30, 2018 at 10:07 pm #99293

    Artem Temos
    Keymaster

    You need to specify the redirect URL in the following format: https://yoursite.com/my-account/facebook/int_callback

    December 30, 2018 at 11:55 pm #99300

    shapiraman
    Participant

    its done.
    check settings in facebook.
    would you like to login and see?

    December 31, 2018 at 8:46 am #99317

    Artem Temos
    Keymaster

    OK, add my Facebook ID. Just sent on email.

    December 31, 2018 at 8:50 am #99321

    shapiraman
    Participant

    done.
    added you

    December 31, 2018 at 9:23 am #99328

    Artem Temos
    Keymaster

    Try to add the following PHP code snippet to the child theme functions.php file

    add_filter( 'basel_alt_auth_method', '__return_true' );

    If it will not help, please, send us your FTP access.

    December 31, 2018 at 9:30 am #99333

    shapiraman
    Participant

    hi,
    not working..
    sent all info

    December 31, 2018 at 9:40 am #99336

    Artem Temos
    Keymaster

    Please, update the theme to the latest version and then update all the required plugins via Appearance -> Install plugins. And send us an exact path to the folder where our theme is installed for il.fennoma.co

    December 31, 2018 at 5:38 pm #99366

    shapiraman
    Participant

    Hi

    December 31, 2018 at 6:09 pm #99367

    Artem Temos
    Keymaster

    Have you updated all the plugins? And send us an exact path to the folder where our theme is installed for il.fennoma.co

    January 1, 2019 at 2:39 pm #99403

    shapiraman
    Participant

    Hi,

    January 1, 2019 at 3:25 pm #99407

    Artem Temos
    Keymaster

    Strange, but now when we open https://il.fennoma.co/wp-admin/ we got redirected to http://fennoma.co/

    January 2, 2019 at 8:52 am #99475

    shapiraman
    Participant

    Hi,
    yes we added geo-location redirection on server.
    do you need me to disable it for you to work on that?

    January 2, 2019 at 9:28 am #99484

    Artem Temos
    Keymaster

    We need your admin access to check the problem.

    January 2, 2019 at 9:53 am #99488

    shapiraman
    Participant

    No problem

    January 2, 2019 at 12:26 pm #99502

    Artem Temos
    Keymaster

    Still the same problem – we can’t visit your dashboard and always being redirected.

    January 2, 2019 at 12:44 pm #99511

    shapiraman
    Participant

    i’ll disable the redirection

    January 2, 2019 at 1:04 pm #99517

    Artem Temos
    Keymaster

    You still didn’t update all the required plugins as we asked you before.

    January 2, 2019 at 1:31 pm #99518

    shapiraman
    Participant

    Disabled. pls try now

    January 2, 2019 at 2:05 pm #99520

    Artem Temos
    Keymaster

    We mean update plugins to the latest versions via Appearance -> Install plugins.

    January 2, 2019 at 2:48 pm #99526

    shapiraman
    Participant

    all updated now

    January 2, 2019 at 2:51 pm #99527

    Artem Temos
    Keymaster

    Now it should work correctly.

    January 2, 2019 at 3:01 pm #99528

    shapiraman
    Participant

    now only fb login works
    google is broke > https://prnt.sc/m27dii

    January 2, 2019 at 6:43 pm #99550

    Artem Temos
    Keymaster

    This error says that you didn’t specify a correct redirect URL for the Google APP also. Check your Application settings in Google console.

  • Author
    Posts

Tagged: facebook, login, social, Social login

Viewing 28 posts - 1 through 28 (of 28 total)
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