Sold counter not displaying right

Hi I have an issue with “Sold counter” . It does not display the weeks – sold xxx in the last xxx weeks – the words weeks is not displaying, although I sat it up in theme settings and translated into my website language in Loco Translate plugin – please see the screenshot. Thank you for your help

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Hi cosett,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

I just provided you access to my website. Can you please check the products as well? They are displayed differently—half of them are displayed correctly, and half of them are showing a “reviews” section with crazy-stretched photos of our customers, and I can’t figure out why. Thanks a lot!

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And last one thing, sorry for bothering you, but the picture on the home page does not want to stretch fully on cellphone resolution – please see the picture, thank you

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Hi cosett,

Thanks for your patience.

Sorry but I can’t find credentials, can you please share it directly in this topic?

Regards,

Hi, I shared it 3 days ago already in private message 🙁 Please see a new private message I am sending you now.

Hi cosett,

Thanks for details.

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

Hi, yes, do that. I already fixed the products. Now the only issues are displaying the home page – the gap at the top with the weird number 1 at the top and a white gap on the left side. Please see the picture. and the missing “week” in product sold counter. thanks

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Hi cosett,

Thanks for details.

The slider looks well on my end https://prnt.sc/YfyhEbKvQ24q Please double check. Regarding the Weeks string, it worked, please double check.

https://monosnap.com/file/0Rn7gyME1a2hDLJrYYMDBokAmPSwae

Regards,

Hi, thanks, but the displaying of the slider is still not correct – attached are screenshots from different cell phones – Firt is Samsung – android – as you can see, there is still white line on the left side and second Motorola – there is a white gap on the right side.

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Hi cosett,

You should Purge cache from plugins / CDN or disable it and check again, deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

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