Sold out badge problem – variable product
-
Dear Team!
We have lost of variable product, like 10ml 30ml 100ml.
We have stock, but in the front page of shop display sold out.
If i click for the product and choose one option (expample 10ml) it will be change the stock corretly and not display sold out.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?
Thank you in advance
Thanks your fast reply!
We dont use any 3rd party plugin that would be change the front-end template, only bought and installed the WMPL plugin.
I cant give FTP, but in the private content my admin user account
As you can see in the screenshot you have the number of products in stock 0 you need to set the number of your available products.
http://prntscr.com/jdn7m7
Regards
Yes, i Know it, because i written in the variables.
Example 10ml is 200 stock, 30ml is 157 stock.
I will receive an error if i write a third stock number (like your printscreen) because the
the prodcut variables are running at a different rate.
OK, then you need to turn off the option Inventory management? for the product but leave it active for product variations.
Regards
Yeah, this seems to be working. But what do you think? Do i have to change manually every product step by step? (about 200 variable products…)
Sorry, but we do not have a quick solution for the global disabling of this option.
Regards
Thanks your helping and best regards!
You are always welcome. If you have any questions feel free to contact us.
Best Regards
.
