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Some Annoying text effects!

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #124928

    Hiteshhimatlal
    Participant

    Hi, Could you please check the screeshots attached below!

    Regards
    Hitesh

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    #124941

    Artem Temos
    Keymaster

    Hi,

    It seems that file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

    #124962

    Hiteshhimatlal
    Participant

    Hi,

    I have asked to my hosting team to enable file_get_contents function for URLs, he did the changes, but still it looks i have the issue here and now it looks different now.
    Please find the screenshot. we tried to change the version of PHP but it doesn´t work!

    Regards
    Hitesh

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    #124990

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #124994

    Hiteshhimatlal
    Participant

    Hi, Please find the details below!

    Many Thanks

    #125067

    Artem Temos
    Keymaster

    Please, send us a correct FTP because the current one is empty http://prntscr.com/nrq6m1

    #125107

    Hiteshhimatlal
    Participant

    Sorry for that, i have changed the directory folder which is related to my staging site 🙂
    please find ftp access details below:

    #125108

    Artem Temos
    Keymaster

    Could you please disable additional authentication on the server and check the issue again?

    #125113

    Hiteshhimatlal
    Participant

    You mean to say remove login and password for login into my site?
    I have removed it, but i sill have the issue!
    Additonal i´m getting some more errors (please find the screenshot).

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    #125126

    Artem Temos
    Keymaster

    Try to install the Transients manager plugin and clear all the transients related to SVG icons. Or upload somewhere a brand new icon.

    #125149

    Hiteshhimatlal
    Participant

    Hi, I Tried to clear expired transients but doesn´t work.

    But i was trying find the solution by myself i have copied the errors showing on my site and pasted on my notepad please check the files i have attached, but i´m not sure if the errors are coming from theme.
    Please check the files and let me know how can fix this.

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    #125151

    Hiteshhimatlal
    Participant

    Notepad file.

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    #125162

    Artem Temos
    Keymaster

    Have you tried to upload a new icon for some element somewhere?

    #125170

    Hiteshhimatlal
    Participant

    i tried to upload and its working, just thinking what maybe the issue. did you check the notepad i have attached i think the error is coming from line 66 from load.php

    Please find the screen shot and let me know should i make any changes to the code!
    I prefer to use svg than icons!

    Thanks 🙂

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    #125172

    Artem Temos
    Keymaster

    Try to clear all the transients related to SVG icons.

    Do you mean that you uploaded a new SVG icon and it works?

    #125173

    Hiteshhimatlal
    Participant

    More Screenshot

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    #125184

    Hiteshhimatlal
    Participant

    Hi, have checked with hosting company and got reply from them saying

    “The warnings you provided are most likely caused due to PHP caches, though I cannot verify without replicating the issue on my end. Would you mind letting me know on which pages on your website exactly do you see these PHP related warnings, I will be happy to look into that for you and advise further.

    On the matter with the Staging tool and the file_get_contents trouble you experience. Please do note that there is high chance for the issue to be related to the staging environment itself and if it is, there is no way around this issue. It is important to verify whether this is working on the production website, if it is not working on the production website, then perhaps the issue is with the theme itself, as my colleague have advise. But if it is working just fine there, and only fallbacks on the staging copy, then it could be due to how the staging works.

    The staging copy is a shadow copy of the website itself, with a proxied domain. While you access the website with a different link, all internal links and data is associated with the production website, which sometimes causes errors with some themes, page builders, plugins, etc. This could also be the issue in your case, if your theme/plugin functionality depends on the internal settings of the website. I am afraid that as of yet, there is no actual workaround this matter, and any attempts to change the internal URL settings for that website would result in an error until the changes are reverted.

    I will be looking forward to hearing from on you the matter with the PHP warnings/errors on the website. ”

    I have tested to upload svg on my live site and it seems working for me.
    Thanks from your side for helping me out. Sorry for the trouble.
    Have a nice day 🙂

    Regards!
    Hitesh

    #125189

    Artem Temos
    Keymaster

    You are welcome!

Viewing 18 posts - 1 through 18 (of 18 total)