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Some categories are not showing products until you click Load more

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #307782

    joewatsonhire.ie
    Participant

    Hi There

    https://www.watsonhire.ie/product-category/gardening-outdoors/garden-power-tools/lawn-mowers/

    This category is not showing its products until you click load more. Any ideas?

    Joe

    #307805

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    I cannot view the category page: https://gyazo.com/428780f5a10936a4dba480dbaaf1f6a0

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #307903

    joewatsonhire.ie
    Participant

    See prvate entry

    #307948

    joewatsonhire.ie
    Participant

    this is whats happening. its only on that category, there is about 20 products in that category

    https://ibb.co/gtzfDgb

    #307994

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #308138

    Hello,

    Have you tested the issue without plugins? Do you have the issue, when all the plugins except these ones are deactivated?

    Slider Revolution/Elementor
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem persists, provide the access to this IP 46.185.19.158

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)