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some images are missing
- This topic has 9 replies, 2 voices, and was last updated 2 years ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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May 15, 2023 at 8:49 am #466882
mecolourParticipantHi supporter,
I accidentally found that some of my product pictures are missing, what is the reason?
the 1st and 2nd product image can’t dispaly on the right position.
such as these pages:
https://www.visionsub.com/product/pu-heat-transfer-vinyl-pu-y31/
https://www.visionsub.com/product/pu-heat-transfer-vinyl-pu-y32/
https://www.visionsub.com/product/pu-heat-transfer-vinyl-pu-y24/
https://www.visionsub.com/product/pu-heat-transfer-vinyl-pu-y28/
https://www.visionsub.com/product/pu-heat-transfer-vinyl-pu-y27/
https://www.visionsub.com/product/pu-heat-transfer-vinyl-pu-y26/Attachments:
You must be logged in to view attached files.May 15, 2023 at 1:46 pm #466984
Aizaz Imtiaz AwanKeymasterHello,
Please update the new version of theme “WOODMART WORDPRESS NEW: 7..2.4RELEASED” and update the required plugin and check the issue.
https://xtemos.com/docs-topic/update-the-theme/If the issue remains Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards.
May 16, 2023 at 6:27 am #467183
mecolourParticipantYes.I have tried updating the theme to the latest version(7.2.4)and updated the required plugin,and suspended the plugins, but these problems still exist. then I reactivated the plugins again.
Please help me check them again.
Thank youMay 16, 2023 at 3:49 pm #467373
Aizaz Imtiaz AwanKeymasterHello,
Please edit those products and upload the images again for them because we did not find the product image on the site, please see the image URL in the private content.
Best Regards.
May 17, 2023 at 10:19 am #467576
mecolourParticipantHi,
I will upload the images again,
1. But may I know what is the reason for these pictures missing?
2. There are other problems, the product category used to display to the left of the product,now they are missing; and some content in the footer also missing,that’s why? It seems that my site layout has changed, but I can’t do anything,very strange. could you help me check again?
https://paste.pics/24300cc41e52ac158df14538c5ee57ed
https://paste.pics/9c3317e0775482c4d20b9f5e22c233d8
Thank youMay 17, 2023 at 4:48 pm #467740
Aizaz Imtiaz AwanKeymasterHello,
1. I do not know but the images are missing from the products that is why I ask you to ad them again.
2. I did not see any issues on the product page and footer. You have not added the sidebar for the product pages, I have added it again from the Theme Settings.
Best Regards.
May 18, 2023 at 5:12 am #467885
mecolourParticipantHi,
Thank you,other issues have been resolved.
Now I have a problem and need your help, I want to add this HTML bloks”Footer 1 column Light” onto the left of the footer,so please help me have a look.
https://paste.pics/bbc9583eebfc5cb0ca88037011bc0f4d
https://paste.pics/78877977e92e2559f5a7e60d1db4af2e
Best wishesMay 18, 2023 at 11:32 am #467950
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been solved. Please check the footer now.
Best Regards.
May 19, 2023 at 4:20 am #468208
mecolourParticipantYes, Great.Thank you so much.
Have a nice day!May 19, 2023 at 8:46 am #468219
Aizaz Imtiaz AwanKeymasterMost Welcome 🙂
If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Have a great day 🙂
Topic Closed.
Best Regards. -
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