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Some images cannot zoom in?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 25, 2018 at 3:59 pm #59602

    hsianglin21
    Participant

    Hi Some of my gallery images cannot zoom in, could you advise me urgently? I have attached the the link.

    Thank you.

    Regards,
    Alex

    May 26, 2018 at 7:12 am #59685

    Artem Temos
    Keymaster

    Hi,

    You need to increase their original size and re-upload them to make the zoom effect possible.

    Regards

    May 29, 2018 at 2:33 pm #60301

    hsianglin21
    Participant

    Ok i will test that, now i have another problem below.

    When I hover the image the image changes, could you advise?

    Thank you.

    Regards,
    Alex

    May 29, 2018 at 5:46 pm #60319

    Artem Temos
    Keymaster

    Sorry, but we don’t see this problem on the page you sent. Could you please provide some screenshots?

    June 1, 2018 at 4:42 am #60679

    hsianglin21
    Participant

    Hi,

    Sorry about the wrong link sent, Please look at this link instead. Some of the gallery pictures and all the selection option images are not zoom.

    Kindly advise. Thank you.

    Regards,
    Alex

    June 1, 2018 at 8:14 am #60707

    Elise Noromit
    Member

    Hello,

    I have checked a few products. Products which have images 800×800 have zoom. Product with 400×400 does not have.

    Please upload big images as suggested above

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)