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Some of the graphics are breaking on the site

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  • #651230

    coastlineglobal.com
    Participant

    Some visual elements are breaking on the site atm, fonts got gray, the header doesn’t change color when clicking through pages, other colors from other pages are mixed, its hard to detail it all, it just looks like a mess.

    All the arrows in the screenshot are pointing to elements that are the wrong color, they also don’t resize properly.

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    #651352

    Artem Temos
    Keymaster

    Hi,

    Thank you for choosing the Basel theme for your project! We’re here to help you get started.

    It is hard to understand what exactly is wrong with these elements on your website. We don’t know how they looked before and what you did to change them. Maybe you can restore a backup to fix this?

    Kind Regards

    #651473

    coastlineglobal.com
    Participant

    Hi,

    I uploaded screenshots of current live pages from the site and the original version of how they looked before it broke. Graphic elements are too big and low res, some appear to be graphic assets from other pages as they don’t change to fit the color of each page. Fonts site-wide are brown and black, you can see it all in these screenshots and it is immediately clear when you visit these pages online.

    We didn’t do anything to change it, the site has been working fine as is until something happened in the background that broke it, maybe an update to something I don’t know.

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    #651480

    Artem Temos
    Keymaster

    Hello,

    In this case, we recommend you to restore a backup of your website to fix this. Then try to update everything manually to find out which part of the website causes issues after the update.

    Kind Regards

    #651481

    coastlineglobal.com
    Participant

    Added another couple of images that shows the difference even better with regards to size and resolution, which the previous ones didn’t (because they are slightly zoomed in on the page so they don’t show the whole page). The previous do show the colors being wrong better.

    I also added the URL’s for these pages.

    Thanks.

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    #651675

    Artem Temos
    Keymaster

    Please restore a backup and try to update everything manually to understand which update leads to this problem.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)