Some problems htpp 500 error and critical error
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Hello
I bought the woodmart theme and install this one on the backoffice
But i have everytime http 500 error and critical error when I want to browse the theme sections like “patcher” “prebuild site” and all other theme pages
best regards
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Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
Please keep all the plugins that are not related to our theme temporarily turned off.
Thank you. Currently, we don’t see any errors with our theme’s pages. Here is a screenshot https://gyazo.com/0a1d80376b99017a5c2c1dc222d6fad8
Please check it from your end, too.
I deactivated and reactivated the modules one by one to see if there was a problem with a module,
Ultimately as soon as a certain number of modules are active WOODMART no longer works and causes errors…
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