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Some problems with the site
- This topic has 10 replies, 2 voices, and was last updated 2 years, 3 months ago by Luke Nielsen.
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AuthorPosts
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August 11, 2022 at 1:06 pm #396771
geschenkemParticipantHi!
1. I want to deactivate the black row in the header.
2. Login & Register is without function
3. Logo on header resizes while scrolling on the homepagethank u
August 11, 2022 at 2:30 pm #396790
Luke NielsenKeymasterHello,
1. Please attach a screenshot for a better understanding.
2. Be sure that you have defined the “My Account” page via WooCommerce -. Settings -> Advanced.
3. Navigate to WoodMart -> Header builder -> Logo -> adjust the “Sticky header logo width” field or upload an image especially for the Sticky header.
Kind Regards
August 11, 2022 at 4:36 pm #396821
geschenkemParticipantHi, i hope i could explain it with the attached picture
Attachments:
You must be logged in to view attached files.August 11, 2022 at 4:38 pm #396824
geschenkemParticipantsearch button is different too
August 11, 2022 at 4:51 pm #396829
Luke NielsenKeymasterHello,
In this case, is there any chance that you could give me admin access to the dashboard area so I can have a look at the settings on your website, please?
I await your response.
Kind Regards
August 17, 2022 at 11:40 pm #397950
geschenkemParticipantPrivate content ->
August 18, 2022 at 11:01 am #398042
Luke NielsenKeymasterHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Kind Regards
August 24, 2022 at 11:34 am #399248
geschenkemParticipantHi, the problem is not gone =(
August 24, 2022 at 3:33 pm #399325
Luke NielsenKeymasterHello,
Please confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back.
Looking forward to collaborating with you!
Kind Regards
August 24, 2022 at 3:58 pm #399336
geschenkemParticipantwill u do this? I confirm
August 25, 2022 at 10:07 am #399454
Luke NielsenKeymasterHello,
The link to your website that you have provided is incorrect because there you are using the
http
address but in the settings you have it ashttps
so you navigate by the wrong URL address and there header is broken.You should move by the
https
address and you need to clear the cache as well.Kind Regards
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