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Some problems with the site

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #396771

    geschenkem
    Participant

    Hi!

    1. I want to deactivate the black row in the header.
    2. Login & Register is without function
    3. Logo on header resizes while scrolling on the homepage

    thank u

    #396790

    Luke Nielsen
    Keymaster

    Hello,

    1. Please attach a screenshot for a better understanding.

    2. Be sure that you have defined the “My Account” page via WooCommerce -. Settings -> Advanced.

    https://prnt.sc/liHOVszpszNr

    3. Navigate to WoodMart -> Header builder -> Logo -> adjust the “Sticky header logo width” field or upload an image especially for the Sticky header.

    https://prnt.sc/qwYxY0CWOcNS

    Kind Regards

    #396821

    geschenkem
    Participant

    Hi, i hope i could explain it with the attached picture

    http://www.stickermonkeys.at

    Attachments:
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    #396824

    geschenkem
    Participant

    search button is different too

    #396829

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me admin access to the dashboard area so I can have a look at the settings on your website, please?

    I await your response.

    Kind Regards

    #397950

    geschenkem
    Participant

    Private content ->

    #398042

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    #399248

    geschenkem
    Participant

    Hi, the problem is not gone =(

    #399325

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you!

    Kind Regards

    #399336

    geschenkem
    Participant

    will u do this? I confirm

    #399454

    Luke Nielsen
    Keymaster

    Hello,

    The link to your website that you have provided is incorrect because there you are using the httpaddress but in the settings you have it as https so you navigate by the wrong URL address and there header is broken.

    https://prnt.sc/W0rHYYODv_Mi

    https://prnt.sc/Y7eU1VKFR0vA

    You should move by the https address and you need to clear the cache as well.

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)