Some products are not displaying the brand image on the website
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Hello,
I have configured the brand image on the website, but some products are not displaying the image. Could you please let me know what might be causing this issue?
Thank you for your assistance.
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Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.
Best Regards,
Hello,
I have tried what you indicated, but it is not working. I am providing you with a staging environment and user access.
Thank you.
Hello,
You are using brands as product attributes. Navigate to Product > Attributes > Configure term of (Patagonia) of marka attribute and upload the image swatch.
Please check back your site and check the issue on the “Patagonia Retro Pile Jacket Man Verde” product which you have sent in the private area.
Best Regards,
Hi,
How can we make the brand associated with the product use WooCommerce Brands instead of the current “Marca” attribute setup?
Regards.
Hello,
To use WooCommerce brand, you need to disable the custom brand attribute in the Theme Settings > shop > brand and choose the product brand. Once you do this, WooCommerce brand taxonomy will be used instead.
Please check this manual: https://xtemos.com/docs-topic/product-brands/
Best Regards,
.
