Hello,
Please update the new version of the theme “WOODMART WordPress NEW: 8.1.2 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/
If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.
If the issue still remains, could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme’s issue or not?
Best Regards,