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Sort By Problem

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #611124

    pendareman
    Participant

    Hi, When I use the Sort By, instead of sorting the items on the page to my sorting choice, it takes me to the first item (product). So I don’t get a page with sorted items; I get a product instead. It’s the same with changing any other way of sorting the items, Show 9/ 12/ 18/ 24 also behaves like that.
    Please help! Thanks.

    #611202

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

    #611921

    pendareman
    Participant

    Hi,
    Ok I got back to start debugging as per your advice, and before I touch anything I can see there are errors showing – pls see attached. Not very good as the visitors can see them too on top of every page!

    Urgent advice please.

    Attachments:
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    #611926

    pendareman
    Participant

    Update:
    Deactivated all plugins – both problems resolved – thanks.
    Now there are essential plugins I can’t live without, such as Yoast SEO. What should I do?
    It’s a very important plugin that shouldn’t really have a problem with your theme and I suppose many of your customers also use it.

    #611951

    pendareman
    Participant

    Update: No payment plugin works without reporting error.
    There must be something fundamentally wrong here.
    Please see my active plugins attached – only 6!

    Attachments:
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    #612064

    Hello,

    Please activate Yoast SEO and one payment plugin at a time to identify which one specifically causes the issue.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)