Split: 504 Gateway timeout

Hello , i am facing the same issue with siteground hosting after updating using Easy Theme and Plugin Upgrades to update the theme to the latest version 5.3.2

Hi,

Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

Thank you in advance.

I downloaded the file from themeforest and did the steps in the documentation for updating the template and activated the template after . now i am unable to access the website

Try to remove our theme folder from your website completely using FTP and check how it works without it.

its working without the template

Now, please, send us your admin and FTP access so we can install the theme for you.

It’s on woocommerce plugin when I activated the plugin. We have the same issue here.

This is the info’s

It is not admin access. We need to be able to enter your WordPress dashboard.

I have changed it but please let me know when you finish

We have installed the latest version for you and it works well when all plugins are turned off.

I don’t advice upgrading to the latest version it’s unstable and don’t work with woocommerce 5.2 works perfectly

Try to update to the latest version 5.3.3 and check how it works.

Thank you indeed it did work

OK, fine. Contact us when you will have any questions.

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