Split: An error occurred while updating Woodmart: The package could not be installed. P

We’re having the same issue while trying to update the theme.

Attachments:

You must be logged in to view attached files.

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Best Regards

it didn’t help

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi Elise,

Deactivating and then activating the license fixed the issue for us.
The theme has been updated now!

Thank you!

You are welcome! We are here to help.

Wish you a wonderful day!

[Author]

Posts